Ted Talk Friday: How to train employees to have difficult conversations

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This is one of the most engaging talks I’ve seen about data in a long time! The speaker, Tamekia MizLadi Smith, does a fantastic job breaking down the issues that come with the extensive data collection in our lives. This talk reminded me of my work at a non-profit in Detroit, MI. I spent days passing out surveys and speaking with members of the community. That survey included a number of personal questions, and as soon as I explained the purpose of the survey and how it might be valuable to them, there was typically a tone shift from negative to positive. We all deserve clarity and compassion when we are giving up our data, whether we have to or if we are volunteering that data.

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Did you find this talk entertaining? Have you had any negative experiences with data collection?

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