Ted Talk Friday: How to train employees to have difficult conversations

This is one of the most engaging talks I’ve seen about data in a long time! The speaker, Tamekia MizLadi Smith, does a fantastic job breaking down the issues that come with the extensive data collection in our lives. This talk reminded me of my work at a non-profit in Detroit, MI. I spent days passing out surveys and speaking with members of the community. That survey included a number of personal questions, and as soon as I explained the purpose of the survey and how it might be valuable to them, there was typically a tone shift from negative to positive. We all deserve clarity and compassion when we are giving up our data, whether we have to or if we are volunteering that data.

Did you find this talk entertaining? Have you had any negative experiences with data collection?

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